Depending on the context, an interaction with a product should be ether seamlessly invisible, unforgettably fun, or pleasant and relaxing.
As a psychologist, product designer and a User Experience specialist, it is my mission to uncover what context the user will be operating in - and then design a system which will provide a great level of cognitive comfort for our users.
For the last 5 years I have worked in finance, optics and the space industry in Lisbon and remote– and finding new and challenging problems and sectors has been a source of great professional satisfaction.
Relevant experience
Education
USER RESEARCHER
Feb 2023- Sep 2023 ; Zeiss, Lisboa,
Responsible for conducting organized heuristic analysis, expert analysis, accessibility analysis, user testing, and usability analysis using qualitative and quantitative techniques.
Proficient in frequency analysis, correlation, and comparison of means to derive valuable insights. Skilled in behavioral frequency and observation, as well as protocol and research question preparation. Contributions made to uncovering user insights and informing user-centered product development. PROJECTS EYE TEST - Collaborated on an application that aided in eye exams at home or in a clinical setting. Conducted user research and usability research connected to the appropriate ISO standards.
HUMAN FACTORS AND AR PRODUCT DESIGN
May 2020- Jan 2023 ; Lusospace, Lisboa,
Developing research and human factor consultations on in-house developed wearables for Augmented Reality;
Providing UX and product design for AR and XR applications (developed for HoloLens2) and testing the solutions;
Supporting the development with high-level UI elements.
PROJECTS AR4Telecom ESA project aims at building Augmented Reality tools for satellite Assembling, Integration, and Testing/Verification activities. RAPPEL project regarding the creation of an Augmented Reality integrated system to improve productivity, quality (error avoidance), and personnel motivation in logistic warehouses. Partners include DHL and Auchan. ARCE – Augmented Reality for Concurrent Engineering. To be deployed on the Concurrent Design Facility at ESTEC-ESA by the end of 2023. AI4AIT – Augmented Reality aided by Artificial Intelligence for satellite Assembly, Integration, and Testing/Verification activities.
USER EXPERIENCE DESIGNER -ALTRAN
December 2018 - April 2020 ; Banco de Portugal, Lisboa, Portugal
Providing a UX/UI design consulting service for applications in Banco de Portugal.As a part of a new in house UX service, my target is to analyse and prototype internal bank applications mostly developed in OutSystems.
In my day to day collaborate with Product Owners, Product Managers and Stakeholders and test the proposed processes with real users as well as rewrite requirements if the project is in an early stage. My deliverables vary from low to high fidelity wireframes and reports as well as continues follow up services. RESPONSIBILITIES Conducting user interviews and requirement analysis as well as new feature building; analysis of UX heuristics ; mock up proposals, low and high Wireframing (Sketch and Figma); prototyping (Invision and Figma); document, present and follow up theconclusions as well as work with development teams to implement changes
EDIT UX/UI DESIGN certificate
2018-2029; EDIT Lisboa
Developing a digital project in a practical and interactive way, creating prototypes and questioning their decisions; addressing topics such as user research, content strategy, interaction paradigms, usability, prototyping, user interface design and visual design during a total of 216 hours.
You can read about my experience in EDIT here!
MASTER OF ARTS IN PSYCHOLOGY - 2013-2016
RESEARCH AND STATISTICS: select adequate measuring instruments, apply them and analyse the results;
COUNSELING AND TREATMENT: define the goals and plan preventive treatment procedures and interventions in the social care system; create a program of procedures for counselling, treatment and care for both healthy and clinical populations;
HUMAN RESOURCES AND ORGANISATIONAL PSYCHOLOGY: define the criteria of work success for specific jobs and create instruments for the assessment of work performance, envisage and plan processes of organisational changes as a support to social strategies of a company;
BACHELOR OF ARTS IN PSYCHOLOGY - 2010-2013
PLAN, ORGANISE AND CONDUCT RESEARCH
UNDERSTAND AND APPLY STATISTICAL SOFTWARE
UNDERSTAND AND INTERPRET THE DATA obtained by psychological methods in experimental and non- experimental projects